Instant Download
You are able to download the embroidery designs you have purchased
after your order is
confirmed. The 
button
for each design
is available on the order status detail screen, under each item. Simply click the button to start the download.
You need to do it for
each item you purchased.
To get to Order Status screen, click Order Status as shown bellow.
Type your email address and order id as shown above, and click "Proceed
to Order Details". You will see the screen which shows order details like
this -
Click "Instant Download" under each item to download the files.
It is normal if you see the following window when you click Instant Download
button. To proceed
to download the embroidery files, click OK on the first Information Bar window,
then click the text box "...Click here for
options...", and click
"Download File..." as shown bellow.
When you see the following window popup, click "Save" button.
You will be presented with the following window for you to select a folder on
your computer to save the
file -
Select a folder and click "Save". The embroidery will be downloaded
to your computer.
Once you finished download, you need to unzip the file that contains the
embroidery file(s) for
your machine. For more information on how to unzip the file, click the Help
to unzip a file link.
What is a zipped file?
Zipped files are used to reduce the size of the files, to make the files smaller so that they are transferred faster. It has nothing to do with
the formats of embroidery designs. That means you can zip any files you would
like.
You can download the zipped file for each design on the order status screen once
your order is confirmed. You may also receive the zipped file via email. You
need to unzip the file first in order to use the enclosed embroidery
designs.
If you purchase a single design, you may receive the file in the machine format you
selected unzipped. Instead of .zip, the file will end with the machine format,
such as .HUS, .DST, .JEF, etc. You can simply save it in your local directory and it’s ready to be used. All
the files you instantly downloaded from your order status screen are zipped.
How to unzip a file?
1. Save the file on your PC
You can instantly download the zipped file for an design you purchased
from the order status screen. For help on instant download, please click Here.
If you receive a zipped file via email, you will see an icon that looks like this
-
on your email as attachment. ".zip"
here indicates it is a zipped file. Save the attached file in your local directory.
2. Extract the files with winzip or other software
WINZIP is the popular software to zip and unzip files. Of course, you can use other software to unzip it too.
Once you saved the zip file on your PC, locate the file, right click the mouse, choose
Open with WinZip shown bellow.
Then you can see all 26 letters are individually opened as below
Extract these files to the directory you want to store them. Each individual file is now ready to be used!
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